FAQ about how to purchase Stratsys

What is included when I buy a product from Stratsys?

All purchases from Stratsys include our standard platform which gathers together all of your products in a single location. In addition, your purchase will also include onboarding, e-learning and all development of new functionalities. You will also get an annual meeting where we can touch base on how the product is working within your organisation.

How do you ensure that your products attain legal compliance?

Our products are developed on the basis of our ample experience and they are continuously updated in line with legal requirements and guidelines. They also make it possible to work both systematically and proactively. That said, it is ultimately your documentation within the product which determines whether you attain legal compliance.

How do I go about getting started?

Stratsys products are designed so that you can easily get started without support and work independently within the product. We guarantee you will be up and running within 48 hours. We also offer onboarding assistance for companies which would like more support getting started.

Are the products adaptable?

Absolutely, minor adaptations are possible. Please contact us if you would like to make more extensive adaptations.

What do Stratsys products cost?

The cost will depend on the size of your organisation, which product or products you are interested in and how many users will have access to the products. Get in touch with us for a quote.

Do the products work together with one another?

All products can be used independently or together. Sub-functions in the products are set up in the same way, making it easy for users to work across several products.

I am an existing customer. How can I gain access to a product and all of its benefits?

To gain access to all functionalities in our packaged products, you will need to upgrade to a product license. Get in touch with your customer support contact for more information.  

Anything else you would like to know?

Have you got any other questions about our products or our platform? Contact us here.

CONTACT SALES

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