Why are the risks not visible in the risk matrix?

In some cases, the risks do not appear in the risk matrix. This can be due to various reasons. Here, we list the most common ones!

1) Column names do not match

If the risk color is displayed in the view but no risk number appears in the risk matrix, it may be because the names of the KPI columns in the KPI template do not match the columns in the risk matrix template.

The KPI columns of the risks must have the exact same names as the risk matrix for the connection to work. Check the names. Watch out for small differences, such as spaces and spelling errors!

Keep in mind that changes in the risk matrix template will affect all views immediately, but changes in a KPI template must be distributed to the relevant risks using the "Edit several KPIs" function.

2) Incorrect period settings

If the risks are missing in the matrix and they also lack color and assessment in the view, it may be because there is no risk assessment for the period shown in the risk matrix for that particular risk.

The period displayed in the view depends on the view's period settings.

If it concerns a single risk, compare the assessment period with other risks that are visible in the view.

If no risks are displayed at all, it may be due to the period settings.

1) Try changing the view's period settings - for example, try using Analysis, which always displays the latest value with a color (note the difference between color and risk color here).

2) Check that the view's node properties are not set to display a specific period where no assessment has been made.

3) Check that the view's default filter is not filtering the view based on a specific period where no assessment has been made.