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Stratsys Assistant (for users)

How to use the Stratsys AI Assistant

The Stratsys Assistant can be found within the communication interface. The Assistant is based on our manual and the accompanying FAQ to provide answers and support on how to use Stratsys. It can be a helpful daily tool in your work if you get stuck at any point. For example, it can help answer questions like how to add a key figure or why you can't change the status of your activity. However, it cannot answer questions specific to your organization's workflows, as it is based on general information about Stratsys.

How do I find the Assistant?

Navigate to the communication interface (the megaphone icon in the top right corner). You can always find it there, no matter where you are in Stratsys. Switch to the "Stratsys Assistant" tab and start asking your questions!

Tips when asking the Assistant questions

  • Be as clear as possible with your problem or question. If the answer isn’t helpful, try providing more details or rephrasing your question.

  • If you're satisfied or dissatisfied with the answer, use the thumbs up/down buttons. This helps us improve the Assistant to provide even better answers in the future.

  • The Assistant doesn’t have information about your specific workflow, so it can’t answer questions like when your deadline for the tertial report is. If you use organization-specific terms, try rephrasing using more general terms. For example, if you work with “Board goals,” ask “How do I add a goal?” instead of using “board goals.”

 

News from June 2025: The AI Assistant can now answer questions about legal requirements and frameworks

The Assistant has gained a powerful new feature: it can now provide you with quick, relevant, and accurate answers to questions about the legal requirements and frameworks supported by our products.

For example, you can get answers to questions like:

  • What requirements does ESRS impose on reporting related to double materiality?

  • How do we conduct a risk assessment according to AFS 2001:1?

  • How often must we follow up on our quality work according to regulations?

  • What are the requirements for reporting our quality work to the principal or the School Inspectorate?

The products where the Assistant can support framework-related questions are:

  • Information Security

  • Sustainability Management

  • Quality Management for Health & Care

  • Systematic Work Environment Management

  • Quality Work in Schools

To receive answers related to these products, a product license for the specific product is required, and you must be logged in to that product as a user.